Sometimes other programs or services running on your PC may conflict with your Avast software and cause your keyboard to stop working. This issue can usually be fixed with a simple modification to your Windows registry as outlined in this article.
Instructions
Avast Mac Security (formerly Avast Free Antivirus for Mac) offers three shields, on-demand scanning and WebRep clients which are automatically (optionally) installed to Safari, Chrome and Firefox browsers.
- So we had to shut down, safe boot, and then trash it. Mac Support Specialist: Mike, Mac Medic replied 7 years ago Right the other way for future reference would be to open Activity Monitor and quit Avast from the list then trash it.
- Uninstalling Avast on a Mac is just slightly more involved than other applications, this is mainly due to the fact that simply quitting the program does not shut it down and Avast cannot be removed until it is shut down.
- You need to shut down all active protection modules before deleting it. BTW i think Avast is the best (and easiest to use) free av, the fact that you can't use it shows me you really need it because you can't discern what is good from bad and this is putting you in serious danger.
Use the following steps to reactivate your keyboard if it is unresponsive.
- Ensure that you are signed into your PC with administrator permissions:
- If you are, continue to step 2.
- If you are not, right-click the Windows Start icon, select Shut down or sign out then select Sign out. On the login screen, click the Ease of access icon, then select On-Screen Keyboard. Use the keyboard that opens to type your administrator credentials, and click the arrow to sign in.
- If you are not, click your user name at the top-right of your screen, then click Sign out. On the login screen, click the Ease of access icon, then click On-Screen Keyboard. Use the keyboard that opens to type your administrator credentials, and click the arrow to sign in.
- If you are not, click the Windows Start icon, click the arrow next to Shut down, then click Log off. On the login screen, click the Ease of access icon, tick Type without the keyboard (On-Screen Keyboard) and click Apply. Use the keyboard that opens to type your administrator credentials, and click the arrow to sign in.
If you do not have administrator permissions and are unable to sign in to your PC as an Administrator, contact the Administrator of your PC. - Click the Windows Start icon, select Settings ▸ Ease of Access ▸ Keyboard, then turn on the On-Screen Keyboard.
- Use the keyboard to type
regeditinto the Windows search box to locate the Registry editor, then open it. - Select Settings from the Windows menu (on the right-side of your desktop), click Control Panel ▸ Ease of Access ▸ Ease of Access Center, and select Start On-Screen Keyboard.
- Use the keyboard to type
regeditinto the Windows search box (on the right-side of your desktop) to locate and open the Registry editor. - Use the keyboard to type
regeditinto the Windows search box to locate the Registry editor, then open it. - In the Registry editor, click Edit, then click Find....
- In the Find dialog, type
aswKbd, then click Find Next. - Open each UpperFilters entry that the Registry editor finds, delete the
aswKbdtext from the Value data field, then click OK. - Repeat the previous step for each UpperFilters entry that the Registry editor finds, then exit the Registry editor and restart your PC.
If your keyboard is still not working after your PC restarts, contact Avast Support for further assistance.
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